Acuity Online Solutions

MANAGED IT PLANS

Managed IT.
A plan that fits.

Per-device packages for businesses that want ongoing IT management. For focused support or an existing IT team, we also offer tailored engagements.

01 / ESSENTIAL

Essential

The everyday essentials

R379

per device / month

Choose Essential ↗
  • Unlimited remote IT support
  • 24/7 performance monitoring
  • Patch management
  • Microsoft 365 user & email administration
  • Automated cloud backups
  • Enterprise antivirus protection
  • Asset & licence management
  • Employee onboarding & offboarding
  • Monthly health report
  • Hardware procurement management
  • Multi-factor authentication enforcement
PROACTIVE MANAGEMENT

02 / PROFESSIONAL

Professional

Proactive IT management

R749

per device / month

Choose Professional ↗

Everything in Essential, plus:

  • Advanced threat detection (EDR)
  • Basic onsite assistance*
  • Advanced monthly security report
  • Quarterly business reviews
  • Dedicated account management
  • Quarterly IT strategy & planning
  • Cloud infrastructure optimisation
  • Disaster recovery testing
  • Anti-spam & phishing protection
  • User permission auditing

03 / COMPLETE

Complete

Comprehensive IT care

R1,249

per device / month

Choose Complete ↗

Everything in Professional, plus:

  • Unlimited onsite assistance*
  • Priority after-hours assistance*
  • 24/7 security operations monitoring (MDR)
  • Advanced DNS filtering
  • Complete monthly security report
  • Data risk assessments
  • Dark web monitoring
  • Security policy documentation
  • Quarterly security awareness training
  • Root cause analysis reports

*Onsite and after-hours assistance subject to agreed fair-use limits. Software licences, hardware, backup capacity, VAT treatment, and any additional charges will be confirmed in your written quotation.

PLAN YOUR BUDGET

Your team. Your estimate.

R7,490.00estimated monthly subscription

YOUR NEXT MOVE

Let’s find your way forward.

Start a conversation ↗

TAILORED SERVICES

Need something more specific?

Already have an IT team, or need support for a complex environment? We can tailor our services to complement your existing capabilities.

Choose focused support for cybersecurity management, Microsoft 365 administration, infrastructure monitoring, or specialist assistance. We agree the scope around your team and priorities.

Discuss your requirements ↗